Prelude Blog

How to Defend Against Smishing Attacks Healthcare data has significant value for hackers, and older adult care is one of the most targeted industries. Hackers use personal data to access patient healthcare information, create false identities, commit insurance fraud or obtain free medical treatment.  Knowing how to prevent smishing attacks is crucial to protect patients and…

Service Desk vs. Help Desk Understanding the difference between a service desk and a help desk can help your nursing home or senior living center find better ways to support customers and clients. Whether you want to provide support with IT issues or fix an immediate problem for a client, reaching out to customers effectively…

How to Protect Health Information in a Senior Living Center Senior living centers must protect information regarding patients’ medical records, prescriptions, diagnoses and medical history. Most of this information is private and sensitive, making it essential to protect it from potential hackers or cyberattacks.  Learning about the Health Insurance Portability and Accountability Act (HIPAA), its…

IT Services for Post-Acute Care When caring for older adults, post-acute care is a reality. More than 40% of Medicare beneficiaries are discharged to post-acute facilities — an essential step in their recovery. The post-acute care programs’ efficacy dictates patient health outcomes in many ways, so IT services and post-acute care go hand in hand. Access to…

Private Cloud vs. Public Cloud vs. Hybrid Cloud Many facilities choose to store their data and web applications in cloud-based software. These technology forms can help your assisted living or senior housing facilities securely manage data. You can access the data constantly and enjoy the enhanced security features of the software. If your facility wants…

Benefits of 24/7 Service Desks for Senior Living Communities Senior living communities use a wide range of technologies throughout daily procedures. From digital records and recorded voice alerts to motion sensors and security alarms, many forms of technology are used by residents and employees alike. These tools help with residents’ health and safety. It’s crucial…

Moving Your Senior Living Facility or Nursing Home to the Cloud Senior living facilities deal with a lot of data at any time, and it’s essential to manage it well. With cloud solutions, your nursing home can gain flexibility, protect sensitive information and save money on hardware. When you approach the transition to the cloud…