Prelude Blog

Benefits of 24/7 Service Desks for Senior Living Communities

Benefits of 24/7 Service Desks for Senior Living Communities Senior living communities use a wide range of technologies throughout daily procedures. From digital records and recorded voice alerts to motion sensors and security alarms, many forms of technology are used by residents and employees alike. These tools help with residents’ health and safety. It’s crucial…

Guide To 24/7 It Support Technology has become an integral part of our everyday lives, from the smallest starting businesses to the biggest multibillion-dollar corporations. Computers are used for business emails, PR and advertisements, inventory and more, while mobile phones are crucial for contacting employer and employee alike. Without modern technology, our current business models…

The Ultimate Guide to Phishing Attacks & How to Avoid Them Phishing attacks are still around and are just as concerning as they’ve always been. In fact, phishing attacks have grown more sophisticated, targeting high-value victims as hackers attempt to trick users into divulging important information or downloading malware. Both businesses and individuals must take…

Guide to Outsourcing IT Services As the information technology (IT) industry advances, the need for outsourced IT management and support increases. In 2019, experts projected the IT outsourcing market to total about 413.7 billion U.S. dollars by 2021. With a number like that, it’s hard to deny that more companies are relying on outsourced IT services, and…

Resident Technology Support Technology is essential for effective communication within the senior care industry. Fully functional technology enables workers to do their jobs more efficiently and allows residents to connect with off-site friends and family members better. To keep digital devices up and running, senior community and assisted living technology support is crucial. In this article, we’ll look at…

Case Study: Genacross Lutheran Services Genacross Lutheran Services Objectives: Implement a holistic, management strategy for all of Genacross’ technology resource requirements which are reliable, secure and always up-to-date with the ever-changing technology of today. Solutions Provided: Centralized IT hardware support Application support Application hosting Testing area for future development Data security VoIP Telecommunication services 24×7…

Case Study: Retirement Housing Foundation Retirement Housing Foundation Objectives: Upgrade IT infrastructure Increase 24×7 IT support Increase ability to fully implement EHR Ensure HIPAA compliance Implement a disaster recovery plan Solutions Provided: Partnered with RHF to manage IT Implemented critical upgrades to systems, hardware and IT infrastructure which enabled RHF to transition to electronic health records Integrated 24×7 Service…

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