Prelude Blog

Guide to Outsourcing IT Services As the information technology (IT) industry advances, the need for outsourced IT management and support increases. In 2019, experts projected the IT outsourcing market to total about 413.7 billion U.S. dollars by 2021. With a number like that, it’s hard to deny that more companies are relying on outsourced IT services, and…

Resident Technology Support Technology is essential for effective communication within the senior care industry. Fully functional technology enables workers to do their jobs more efficiently and allows residents to connect with off-site friends and family members better. To keep digital devices up and running, senior community and assisted living technology support is crucial. In this article, we’ll look at…

Case Study: Genacross Lutheran Services Genacross Lutheran Services Objectives: Solutions Provided: Genacross Lutheran Services outsourced their IT management and support services to a local vendor. Their network became more unreliable as they continued to grow, their software licensing and updating was tracked using an outdated-manual method, and there were on-going concerns regarding network security. Genacross Lutheran Services…

Cybersecurity Best Practices for Senior Living Communities In November 2019, a cyberattack against 110 nursing homes highlighted the industry’s cybersecurity vulnerabilities. Hackers encrypted all data, including patient records, and demanded $14 million in bitcoin to decrypt the data. These nursing homes were cut off from all patient data and forced to handle patient care by pen and…

Cybersecurity for Long-Term Care Providers Emergency preparedness for cyber attacks has never been more critical for healthcare providers — or more overlooked. In fact, only 22 percent of industry professionals say their healthcare organization follows the industry’s cybersecurity best practices. That means 78 percent of organizations and their employees operate without proper internal controls or…

The Importance of Cybersecurity in Senior Living Organizations Senior care organizations have unique cybersecurity needs that their outsourced IT services must meet. At a long-term care facility, every data point represents a person. When that data becomes compromised, the people you care for are at risk. Discover critical cybersecurity issues in senior care and what IT teams and organizations can…