Prelude Text Alerts – SMS Terms & Conditions

By opting into SMS from a web form or other medium, you agree to receive support-related SMS messages from Prelude Services. This includes SMS messages for Client Outage Notifications and other IT support-related requests. Message frequency varies. You may receive up to five SMS messages per week regarding your IT support related needs with Prelude Services.

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. See privacy policy at Privacy Policy.

You may opt-in to receive SMS messages from Prelude Services by submitting an online form or verbally, during a conversation with a Prelude Service employee.

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

If you are experiencing any issues, you can reply with the keyword HELP. You can also get help directly from Prelude Services at https://www.preludeservices.com/ or contact us at 717.441.2411 or 800.579.1047