Senior Living Facilities
24x7 Service Desk
Hardware & Software Support
Our PBJ Solution
News & Updates
Who We Are
SSAE 18 Audit Standards
Meet Our Team
Continuum of Care
Senior Living Care
Retirement Home Services
Service Desk Request
Request Information on Prelude Services
Submit a Service Request
What Is Malware?
Malware, short for “malicious software”, includes any software (such as a virus, Trojan, or spyware) that is installed on your computer or mobile device. This is often delivered via harmful…
How Do I Contact the Prelude Service Desk?
The Service Desk Team would like a few moments of your time to review the ways to contact the Prelude Service Desk. Please familiarize yourself with these options and contact the Service Desk if you have any questions…
Best Practices for Using Public Wi-Fi
Public Wi-Fi networks can now be found almost everywhere—in airports, coffee shops, libraries, restaurants, malls, and hotels—making it easy for anyone to connect to the Internet where they are…
Creating Strong Passwords
Creating a strong password is an essential step to protecting yourself online. Using long and complex password is one of the easiest ways to defend yourself from cybercrime…
Gone Phishing? Don't Eat the SPAM!
While Prelude strives to maintain a highly secure network environment and has proactive tools in place to block the majority of suspicious email, please remember that you are also an important part of that defense…
Why is My Email Attachment a PDF?
Email attachments from Microsoft Office versions older than 2007 (files ending in .doc / .ppt / .xls) are being used to spread Crypto Ware and other viruses. In response to this security threat, we are now automatically converting…