Desktop Support
With a staff of A+ Certified Technicians available to configure, troubleshoot, and repair PCs, laptops, and printers; you can be sure you're improving business with innovative technology.
A+ Certified technicians configure, troubleshoot and repair PCs, laptops and printers. Standard configurations ensure computers conform to your policies on computer usage.
Remote & On-site Support
Depending on the situation at hand, our Certified Dell and Hewlett Packard technicians can perform on-site or remote support for printers and computers.
Loaner Programs
Prelude will deliver a machine configured for a user to operate. If a user’s desktop or laptop fails because of a hardware problem, Prelude will deliver the loaner within 24 hours of the reported failure.
Printer Repair Program
When qualified printers need fixed, save more money with Prelude's Printer Repair Program! For more information about this program, contact Prelude today.
Software Patch Management
We use patch management software to keep your systems updated and ensure that your operating systems and applications are current. Applicable patches that are missing are automatically discovered and reliably deployed.
Features:
- Enforces your software security policies.
- Provides a superior way of managing hot fixes, patches, and service packs.
- Ensures all devices receive identical updates.
