Responsible for implementing, supporting, documenting and upgrading applications for our clients. Understands client business processes as they relate to applications. Handles application related projects and supports application tasks during facility upgrades. Works directly with vendors, clients and internal staff.
Requirements include:
2+ years implementing, updating, and maintaining custom and third-party applications2+ years experience with HTML and other web technologies
Solid PC troubleshooting skills
Ability to quickly learn and adapt to new technologies is a must Experience with .NET technologies is a definite plus.
Responsible for designing, developing and deploying web-enabled and Windows software with moderate/high level of complexity for our clients. Uses leading edge development tools to produce innovative solutions that address the needs of a rapidly growing market.
Requirements include:
Experience with current .NET development technologiesSQL, Access, and large-scale database (SQL Server and/or Sybase) development experience
Demonstrated proficiency in web-based development
Ability to quickly learn and adapt to new technologies
Excellent analytical and problem solving skills
B.A./B.S. degree preferred or 4+ years programming experience
Responsible for support and maintenance of critical business applications used by clients including Financial, Clinical and Payroll systems. Works closely with clients and vendors to fully understand client’s business needs in order to provide effective solutions.
Requirements include:
2+ years supporting, testing, upgrading and implementing healthcare and payroll applicationsSolid PC skills
Strong customer service skills
Excellent analytical and problem solving skills Ability to quickly learn and adapt to new technologies Ability to handle multiple demands in a fast paced environment B.A/B.S. degree preferred
Responsible for providing technical and design assistance by responding to requests submitted by the help desk and for providing on-site technical support and training.
Requirements include:
2 + years of experience in related technical field or degree in related fieldAdvanced knowledge of VoIP and PBX systems, voice/data wiring and network architectures
Must have Avaya/Cisco VoIP experience
Effective communication skills
Some travel required
Responsible for providing technical and design assistance by responding to requests submitted by the help desk and for providing on-site technical support and training.
Requirements include:
1+ years of experience in related technical field or degree in related fieldWorking knowledge of PBX or VOIP systems, voice/data wiring and network architectures
Effective communications skills
Some travel required
Responsible for installing, monitoring performance and auditing databases. Develops database strategies and back up procedures. Works directly with users of data and system developers.
Requirements include:
Minimum of 3-5 years experience in client/server environmentExperience with MS SQL 2000/2005; Sybase ASE 11.9;Windows Server 2000/2003
Excellent analytical and problem solving skills
Effective communications skills
Responsible for reviewing, evaluating, implementing and maintaining multidimensional databases while recommending process and performance improvements.
Requirements include:
3 + years experience/working knowledge designing, developing and implementing stored procedures.Experience manipulating data warehouses and multidimensional databases a plus
MS SQL 2005 experience a must
Effective communication skills
Some travel may be required
Responsible for trouble shooting, upgrading and new installation of computer hardware and peripherals. HP Printer Experience preferred; A+ Certification preferred. This position will require travel to client sites.
Requirements include:
Minimum 2+ years experience with networked PCsExcellent PC hardware and software skills
Experience with Windows 98/2000/XP workstations
Knowledge of basic network components
Effective communication skills
Responsible for creating and maintaining end user documentation for software, specification and design documentation, procedural manuals for IT and telecom systems and proposals. Responsible for all aspects of documentation, including planning, scheduling, information gathering, writing, verification and editing.
Requirements include:
Excellent command of the English language, both verbal and writtenBA/BS Degree in Technical Writing, English, Communications, or Journalism is preferred but not a requirement
2+ years of technical writing experience for both internal and end-user audiences
Expertise in using Microsoft Word, Adobe Acrobat and HTML based online help systems
Ability to plan and manage own work across multiple projects and quickly learn and adapt to new technologies
Responsible for responding to and diagnosing problems through discussion with customers.
Requirements include:
1-2 years customer service experience, including 1 year of Help Desk experienceExcellent communication, telephone and documentation skills
Ability to multi-task
Strong problem management techniques
Strong typing skills
Patience and empathy for people with minimal computer skills
Basic understanding of computer networks
Some travel required
Windows 2000/XP workstation experience
Office 2000/XP/2003 a definite plus
Responsible for the establishment and maintenance of network and server architectures.
Requirements include:
Minimum of 3-5 years experience in network planning, engineering and architectureDeveloping, implementing, and supporting technical solutions utilizing Windows 2000 or 2003, Citrix Metaframe XP and Exchange 2000 or 2003
Project management
Ability to quickly learn and adapt to new technologies
Excellent analytical and problem solving skills
Effective communications skills
MCSE preferred
Responsible for all aspects of assigned software development and implementation projects. Develops detailed project estimates, work plans, and status reports and has frequent interaction with clients. Provides technical and analytical guidance to project team.
Requirements include:
Minimum of 5-8 years experience in IT project managementExperience leading software development teams building web-enabled and Windows applications with current .NET technologies, SQL and a large-scale database backend (SQL Server, Sybase)
Effective communications skills
Responsible for executing training services provided by the company including New User and Microsoft Office. Provides support for requests involving Office programs logged through Help Desk. This position requires some travel.
Requirements include:
Minimum of one year of experience in technical trainingStrong customer service skills
Excellent problem solving skills
Effective written, oral and telephone communication skills
Working knowledge of Microsoft Office including Outlook
Assists in organizing and developing training materials, reference manuals and testing and evaluation procedures
College degree and advanced technical education or related job experience
Current Openings
- Helpdesk Support Analyst I • Camp Hill, PA
- Responds to and diagnoses problems through discussions with customers. Includes problem recognition, research, isolation, and resolution steps. Typically is able to resolve less complex problems immediately, while more complex requests are assigned to second level analysts, supervisor or other Prelude support group. Involves the use of problem management database and help desk systems. Responsible for understanding and applying basic technical skills, defined in the Help Desk Training Manual document and Knowledge Base.
- For additional details and to apply, click here.
- Infrastructure Analyst • Camp Hill, PA
- The Infrastructure Analyst will be responsible for configuration, implementation, securing, and troubleshooting network hardware and software for Prelude and all clients. The Infrastructure Analyst should have proven experience in infrastructure design, operational excellence, exceptional knowledge of service and application delivery, as well as demonstrated leadership and project management skills. This role requires proven analytical and problem solving abilities and the ability to prioritize and execute tasks in a high-pressure environment.
- For additional details and to apply, click here.
- Network Analyst • Camp Hill, PA
- Responsible for the establishment and maintenance of new and existing network technologies. Monitoring and controlling computer systems in a client/server environment in accordance with established routines. Determining equipment settings, operating instructions and maintaining operating records. Requires extensive knowledge of PC and server processes and operations. Competent to work on all phases of computer operations. Able to communicate with system users to identify explain and resolve complex problems. Provide second-level support to other Departments for problem resolution. Strong knowledge of Citrix XenApp environment and infrastructure with the ability to troubleshoot and resolve performance and system related issues in a timely manner. Requires extensive knowledge of Citrix Product Suite and associated design, development and support.
- For additional details and to apply, click here.
- Project Manager • Camp Hill, PA
- The Project Manager is responsible for project management for systems implementation projects. Job responsibilities include management and delivery of all aspects of a project including but not limited to: assisting in the preparation of project proposals and cost estimates; conducting project kickoff meetings; facilitating the development and validation of client requirements and Prelude technical designs; developing detailed baseline project plans; managing/tracking projects to successful completion in terms of cost, quality, schedule and user satisfaction; communicating status, issues and risks to project stakeholders; identifying and securing resources to form cross-functional project teams; assigning, instructing and monitoring the work of team members and preparing and maintaining project documentation. As required, this position will also include preparation of user documentation and performance of quality assurance testing.
- For additional details and to apply, click here.
- Sales and Marketing Consultant • Camp Hill, PA
- The Sales and Marketing Consultant is responsible for developing and implementing a strategic marketing plan, enabling Prelude to effectively be positioned in the marketplace. Executes and oversees all sales activities, including, but not limited to, targeting, prospecting, evaluating and completing the sales cycle. Assists in evaluating customer satisfaction levels and recommends services and products to improve customer satisfaction.
- For additional details and to apply, click here.
- Director of Client Services • Camp Hill, PA
- The Director of Client Services is responsible for the management and direction of the account management, project management, consulting and implementation services groups. Responsibilities also include setting and directing IT strategic planning, software selection, software implementation, outsourcing, training, and software support. Primary focus of this position is directing the delivery of all client services ensuring that technology is being appropriately applied to support the business; developing detailed project plans; ensuring project tasks are completed accurately and on a timely basis; communicating project status to senior management; following full project life cycle methodology; and providing technical and management support to team members and client staff.
- To apply, please send resumé and salary requirements to hr@preludeservices.com.
Culture
Prelude Services offers employees a great place to grow and build a challenging career. We are focused on providing our clients with the balance of IT services, support, and exceptional customer service. We hire team players who are not only interested in advancing their careers, but motivated to do their best work in supporting our clients.
Benefits
Employees of Prelude Services enjoy the following benefits:
Group Health Coverage, which includes Major Medical, Dental, Prescription, and Vision
Group Life Insurance
Short-term & Long-term Disability Coverage
Prelude Services Time-off
Employee Assistance Program
Employee Stock Option Plan
Prelude Services Premium Conversion Plan (401k)
Interested in learning how to begin an exciting career at Prelude Services? Contact Human Resources for more information.
Prelude Services
Human Resources
3911 Hartzdale Drive
Camp Hill, PA 17011
1 (800) 579-1047 Toll-free
1 (717) 441-2400 Phone
hr@preludeservices.com
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