Prelude Services

Prelude Services' Career Opportunities

Prelude Services offers employees a great place to grow and build a challenging career. We are focused on providing our clients with the balance of IT services, support, and exceptional customer service. We hire team players who are not only interested in advancing their careers, but motivated to do their best work in supporting our clients.

• Current Openings

  • Business Systems Analyst III

    Location: Camp Hill, PA

    Candidates for this position will have strong experience in health care claims and billing software applications and the associated business function processes. Candidates will be proficient problem solvers with the ability to work across technologies and disparate business and IT teams. Candidates will be skilled at analyzing, devising, and documenting processes in support of business functions.

    Job Qualifications:

    1. Minimum 5 years of experience in business system analysis and support.
    2. Strong skills in business process definition and documentation.
    3. Demonstrated problem solving skills across diverse hardware and software environments.
    4. Minimum of 3 years working with health care claims and billing applications.
    5. Minimum of 3 years working with back office applications such as GL, AR, and AP.

    Preferred Skills:

    • Basic project management skills.
    • Experience creating, facilitating, and executing user acceptance test plans.
    • Experience with Answers On Demand, HealthMedx and/or Point Click Care would be considered a plus.

    Apply Now

  • Project Manager

    Location: Camp Hill, PA

    Position provides project management for application development and systems implementation projects. Job responsibilities include management and delivery of all aspects of a project including but not limited to: assisting in the preparation of project proposals and cost estimates; conducting project kickoff meetings; facilitating the development and validation of client requirements and Prelude technical designs; developing detailed baseline project plans; managing/tracking projects to successful completion in terms of cost, quality, schedule and user satisfaction; communicating status, issues and risks to project stakeholders; identifying and securing resources to form cross-functional project teams; assigning, instructing and monitoring the work of team members and preparing and maintaining project documentation. As required, this position will also include preparation of user documentation and performance of quality assurance testing.

    Apply Now

  • Senior Project Manager

    Location: Camp Hill, PA

    Prelude Services is looking for a Senior Project Manager to provide project management for multi-facility solutions that include vendor software systems as well as the technical infrastructure to host and operate these solutions in a SaaS model. Examples of projects are new EHR implementations and migration of existing IT infrastructure and applications to a hosted environment. Job responsibilities include all aspects of the development and implementation of assigned projects from original concept through final implementation. These include but are not limited to: assisting in the preparation of project proposals and cost estimates; conducting project kickoff meetings; facilitating the development and validation of client requirements and Prelude technical designs; developing detailed baseline project plans; managing/tracking projects to successful completion in terms of cost, quality, schedule and user satisfaction; communicating status, issues and risks to project stakeholders; identifying and securing resources from cross-functional project teams; assigning, instructing and monitoring the work of team members and preparing and maintaining project documentation. As required, this position will also include preparation of user documentation and performance of quality assurance testing.

    Apply Now

• Positions We Utilize

  • Application Analysts

    Location:

    Responsible for implementing, supporting, documenting and upgrading applications for our clients. Understands client business processes as they relate to applications. Handles application related projects and supports application tasks during facility upgrades. Works directly with vendors, clients and internal staff.

    Requirements include:

    • 2+ years implementing, updating, and maintaining custom and third-party applications
    • 2+ years experience with HTML and other web technologies
    • Solid PC troubleshooting skills
    • Ability to quickly learn and adapt to new technologies is a must Experience with .NET technologies is a definite plus.

    Apply Now

  • Application Developers

    Location:

    Responsible for designing, developing and deploying web-enabled and Windows software with moderate/high level of complexity for our clients. Uses leading edge development tools to produce innovative solutions that address the needs of a rapidly growing market.

    Requirements include:

    • Experience with current .NET development technologies
    • SQL, Access, and large-scale database (SQL Server and/or Sybase) development experience
    • Demonstrated proficiency in web-based development
    • Ability to quickly learn and adapt to new technologies
    • Excellent analytical and problem solving skills
    • B.A./B.S. degree preferred or 4+ years programming experience

    Apply Now

  • Business Systems Analysts

    Location:

    Responsible for support and maintenance of critical business applications used by clients including Financial, Clinical and Payroll systems. Works closely with clients and vendors to fully understand client's business needs in order to provide effective solutions.

    Requirements include:

    • 2+ years supporting, testing, upgrading and implementing healthcare and payroll applications
    • Solid PC skills
    • Strong customer service skills
    • Excellent analytical and problem solving skills Ability to quickly learn and adapt to new technologies
    • Ability to handle multiple demands in a fast paced environment
    • B.A/B.S. degree preferred

    Apply Now

  • Communication Analysts

    Location:

    Responsible for providing technical support for communications infrastructure, phone system architecture and responding to requests submitted by the helpdesk and for providing on-site technical support and training.

    Requirements include:

    • Minimum of 5 years of experience in related technical field or advanced degree in related field
    • Advanced knowledge/experience with VoIP (Cisco VoIP experience preferred) and PBX systems, voice/data wiring and network architectures
    • Ability to diagnose and resolve hardware and software problems and take remedial action or recommend corrective action
    • Utilize available tools to determine trends in trouble reports and identify a broader issue
    • Ability to communicate with local exchange carriers and vendors to order services and troubleshoot issues
    • Some travel required

    Apply Now

  • Communication Technicians

    Location:

    Responsible for providing technical and design assistance by responding to requests submitted by the help desk and for providing on-site technical support and training.

    Requirements include:

    • 1+ years of experience in related technical field or degree in related field
    • Working knowledge of PBX or VOIP systems, voice/data wiring and network architectures
    • Effective communications skills
    • Some travel required

    Apply Now

  • Database Administrators

    Location:

    Responsible for installing, monitoring performance and auditing databases. Develops database strategies and back up procedures. Works directly with users of data and system developers.

    Requirements include:

    • Minimum of 3-5 years experience in client/server environment
    • Experience with MS SQL 2000/2005; Sybase ASE 11.9;Windows Server 2000/2003
    • Excellent analytical and problem solving skills
    • Effective communications skills

    Apply Now

  • Database Analysts

    Location:

    Responsible for reviewing, evaluating, implementing and maintaining multidimensional databases while recommending process and performance improvements.

    Requirements include:

    • 3 + years experience/working knowledge designing, developing and implementing stored procedures.
    • Experience manipulating data warehouses and multidimensional databases a plus
    • MS SQL 2005 experience a must
    • Effective communication skills
    • Some travel may be required

    Apply Now

  • Desktop Support Technicians

    Location:

    Responsible for trouble shooting, upgrading and new installation of computer hardware and peripherals. HP Printer Experience preferred; A+ Certification preferred. This position will require travel to client sites.

    Requirements include:

    • Minimum 2+ years experience with networked PCs
    • Excellent PC hardware and software skills
    • Experience with Windows 98/2000/XP workstations
    • Knowledge of basic network components
    • Effective communication skills

    Apply Now

  • Documentation Specialists

    Location:

    Responsible for creating and maintaining end user documentation for software, specification and design documentation, procedural manuals for IT and telecom systems and proposals. Responsible for all aspects of documentation, including planning, scheduling, information gathering, writing, verification and editing.

    Requirements include:

    • Excellent command of the English language, both verbal and written
    • BA/BS Degree in Technical Writing, English, Communications, or Journalism is preferred but not a requirement
    • 2+ years of technical writing experience for both internal and end-user audiences
    • Expertise in using Microsoft Word, Adobe Acrobat and HTML based online help systems
    • Ability to plan and manage own work across multiple projects and quickly learn and adapt to new technologies

    Apply Now

  • Help Desk Support Analysts

    Location:

    Responsible for responding to and diagnosing problems through discussion with customers.

    Requirements include:

    • 1-2 years customer service experience, including 1 year of Help Desk experience
    • Excellent communication, telephone and documentation skills
    • Ability to multi-task
    • Strong problem management techniques
    • Strong typing skills
    • Patience and empathy for people with minimal computer skills
    • Basic understanding of computer networks
    • Some travel required
    • Windows 2000/XP workstation experience
    • Office 2000/XP/2003 a definite plus

    Apply Now

  • Network Analysts

    Location:

    Responsible for the establishment and maintenance of network and server architectures.

    Requirements include:

    • Minimum of 3-5 years experience in network planning, engineering and architecture
    • Developing, implementing, and supporting technical solutions utilizing Windows 2000 or 2003, Citrix Metaframe XP and Exchange 2000 or 2003
    • Project management
    • Ability to quickly learn and adapt to new technologies
    • Excellent analytical and problem solving skills
    • Effective communications skills
    • MCSE preferred

    Apply Now

  • Project Managers

    Location:

    Responsible for all aspects of assigned software development and implementation projects. Develops detailed project estimates, work plans, and status reports and has frequent interaction with clients. Provides technical and analytical guidance to project team.

    Requirements include:

    • Minimum of 5-8 years experience in IT project management
    • Experience leading software development teams building web-enabled and Windows applications with current .NET technologies, SQL and a large-scale database backend (SQL Server, Sybase)
    • Effective communications skills

    Apply Now

  • Training Specialists

    Location:

    Responsible for executing training services provided by the company including New User and Microsoft Office. Provides support for requests involving Office programs logged through Help Desk. This position requires some travel.

    Requirements include:

    • Minimum of one year of experience in technical training
    • Strong customer service skills
    • Excellent problem solving skills
    • Effective written, oral and telephone communication skills
    • Working knowledge of Microsoft Office including Outlook
    • Assists in organizing and developing training materials, reference manuals and testing and evaluation procedures
    • College degree and advanced technical education or related job experience

    Apply Now

• Benefits

  Employees of Prelude Services enjoy the following benefits

  • Group Health Coverage, which includes Major Medical, Dental, Prescription, and Vision
  • Group Life Insurance
  • Short-term & Long-term Disability Coverage
  • Prelude Services Time-off
  • Employee Assistance Program
  • Employee Stock Option Plan
  • Prelude Services Premium Conversion Plan (401k)