Current Positions

Application Analyst

Responsible for implementing, supporting, documenting and upgrading applications for our clients. Understands client business processes as they relate to applications. Handles application related projects and supports application tasks during facility upgrades. Works directly with vendors, clients and internal staff.

Requirements include:

• 2+ years implementing, updating, and maintaining custom and third-party applications
• 2+ years experience with HTML and other web technologies
• Solid PC troubleshooting skills
• Ability to quickly learn and adapt to new technologies is a must Experience with .NET technologies is a definite plus.

Application Developer

Responsible for designing, developing and deploying web-enabled and Windows software with moderate/high level of complexity for our clients. Uses leading edge development tools to produce innovative solutions that address the needs of a rapidly growing market.

Requirements include:

• Experience with current .NET development technologies
• SQL, Access, and large-scale database (SQL Server and/or Sybase) development experience
• Demonstrated proficiency in web-based development
• Ability to quickly learn and adapt to new technologies
• Excellent analytical and problem solving skills
• B.A./B.S. degree preferred or 4+ years programming experience

Business Systems Analyst

Responsible for support and maintenance of critical business applications used by clients including Financial, Clinical and Payroll systems. Works closely with clients and vendors to fully understand client’s business needs in order to provide effective solutions.

Requirements include:

• 2+ years supporting, testing, upgrading and implementing healthcare and payroll applications
• Solid PC skills
• Strong customer service skills
• Excellent analytical and problem solving skills Ability to quickly learn and adapt to new technologies Ability to handle multiple demands in a fast paced environment B.A/B.S. degree preferred

Communication Analyst

Responsible for providing technical and design assistance by responding to requests submitted by the help desk and for providing on-site technical support and training.

Requirements include:

• 2 + years of experience in related technical field or degree in related field
• Advanced knowledge of VoIP and PBX systems, voice/data wiring and network architectures
• Must have Avaya/Cisco VoIP experience
• Effective communication skills
• Some travel required

Communication Technician

Responsible for providing technical and design assistance by responding to requests submitted by the help desk and for providing on-site technical support and training.

Requirements include:

• 1+ years of experience in related technical field or degree in related field
• Working knowledge of PBX or VOIP systems, voice/data wiring and network architectures
• Effective communications skills
• Some travel required

Database Administrator

Responsible for installing, monitoring performance and auditing databases. Develops database strategies and back up procedures. Works directly with users of data and system developers.

Requirements include:

• Minimum of 3-5 years experience in client/server environment
• Experience with MS SQL 2000/2005; Sybase ASE 11.9;Windows Server 2000/2003
• Excellent analytical and problem solving skills
• Effective communications skills

Database Analyst

Responsible for reviewing, evaluating, implementing and maintaining multidimensional databases while recommending process and performance improvements.

Requirements include:

• 3 + years experience/working knowledge designing, developing and implementing stored procedures.
• Experience manipulating data warehouses and multidimensional databases a plus
• MS SQL 2005 experience a must
• Effective communication skills
• Some travel may be required

Desktop Support Technician

Responsible for trouble shooting, upgrading and new installation of computer hardware and peripherals. HP Printer Experience preferred; A+ Certification preferred. This position will require travel to client sites.

Requirements include:

• Minimum 2+ years experience with networked PCs
• Excellent PC hardware and software skills
• Experience with Windows 98/2000/XP workstations
• Knowledge of basic network components
• Effective communication skills

Documentation Specialist

Responsible for creating and maintaining end user documentation for software, specification and design documentation, procedural manuals for IT and telecom systems and proposals. Responsible for all aspects of documentation, including planning, scheduling, information gathering, writing, verification and editing.

Requirements include:

• Excellent command of the English language, both verbal and written
• BA/BS Degree in Technical Writing, English, Communications, or Journalism is preferred but not a requirement
• 2+ years of technical writing experience for both internal and end-user audiences
• Expertise in using Microsoft Word, Adobe Acrobat and HTML based online help systems
• Ability to plan and manage own work across multiple projects and quickly learn and adapt to new technologies

Help Desk Support Analyst

Responsible for responding to and diagnosing problems through discussion with customers.

Requirements include:

• 1-2 years customer service experience, including 1 year of Help Desk experience
• Excellent communication, telephone and documentation skills
• Ability to multi-task
• Strong problem management techniques
• Strong typing skills
• Patience and empathy for people with minimal computer skills
• Basic understanding of computer networks
• Some travel required
• Windows 2000/XP workstation experience
• Office 2000/XP/2003 a definite plus

Network Analyst

Responsible for the establishment and maintenance of network and server architectures.

Requirements include:

• Minimum of 3-5 years experience in network planning, engineering and architecture
• Developing, implementing, and supporting technical solutions utilizing Windows 2000 or 2003, Citrix Metaframe XP and Exchange 2000 or 2003
• Project management
• Ability to quickly learn and adapt to new technologies
• Excellent analytical and problem solving skills
• Effective communications skills
• MCSE preferred

Project Manager

Responsible for all aspects of assigned software development and implementation projects. Develops detailed project estimates, work plans, and status reports and has frequent interaction with clients. Provides technical and analytical guidance to project team.

Requirements include:

• Minimum of 5-8 years experience in IT project management
• Experience leading software development teams building web-enabled and Windows applications with current .NET technologies, SQL and a large-scale database backend (SQL Server, Sybase)
• Effective communications skills

Telecommunications Team Leader

Responsible for providing leadership to Telecommunications Group.

Requirements include:

• 4 + years of experience in system support
• Advanced knowledge of VoIP and PBX, voice/data wiring and network architectures
• Avaya/Cisco VoIP experience
• Project management experience
• Effective communication skills
• Some travel required

Training Specialist

Responsible for executing training services provided by the company including New User and Microsoft Office. Provides support for requests involving Office programs logged through Help Desk. This position requires some travel.

Requirements include:

• Minimum of one year of experience in technical training
• Strong customer service skills
• Excellent problem solving skills
• Effective written, oral and telephone communication skills
• Working knowledge of Microsoft Office including Outlook
• Assists in organizing and developing training materials, reference manuals and testing and evaluation procedures
• College degree and advanced technical education or related job experience

If interested please contact Human Resources at:
Prelude Services
Human Resources
3911 Hartzdale Drive
Camp Hill, PA 17011
1 (800) 579-1047 Toll-free
1 (717) 441-2400 Phone
humanresources@preludeservices